These cards summarise the most important aspects of how don55 handles your data. They are not a substitute for the full legal text below — please read all sections of this Privacy Policy for a complete understanding of your rights and our obligations.
don55 collects personal information necessary to operate a regulated online gaming platform — including identity data (CNIC), contact information (mobile number, email), financial data (JazzCash or EasyPaisa account details, bank details), device and usage data, and gaming activity records. We collect only what is genuinely necessary for platform operation, KYC compliance, and responsible gaming monitoring.
Your data is used to operate and maintain your don55 account, process deposits and withdrawals via JazzCash, EasyPaisa, HBL, and other payment channels, verify your identity for KYC compliance, provide customer support, personalise your gaming experience, fulfil responsible gaming obligations, and comply with anti-money laundering requirements. don55 does not use your data for purposes beyond those stated in this Policy without your explicit consent.
don55 does not sell, rent, or trade your personal data to any third party. Limited sharing occurs only where strictly necessary: with KYC verification providers, payment processors (JazzCash, EasyPaisa, HBL, UBL, Meezan Bank), game software providers under data processing agreements, and regulatory or law enforcement authorities where legally required. All third-party processors are contractually bound to handle your data in accordance with this Policy.
don55 employs 256-bit SSL encryption for all data in transit. Stored data is encrypted at rest using industry-standard protocols. Access to personal data is restricted to authorised personnel only and is governed by strict internal access control policies. Regular security audits and penetration testing are conducted. Any suspected data breach affecting Pakistani players will be investigated immediately and reported in accordance with applicable notification obligations.
don55 retains personal data for as long as your account remains active and for a minimum of five years following account closure, in accordance with anti-money laundering and gaming regulatory retention requirements. Gaming history records are retained for a minimum of 24 months from the date of each transaction. Data retained beyond active account periods is stored in a restricted-access archive environment with access limited to compliance and legal personnel.
As a don55 player, you have the right to access a copy of your personal data, request correction of inaccurate information, request deletion of data where legally permissible, object to certain types of data processing, and withdraw consent for optional data uses such as marketing communications. All data rights requests should be submitted to [email protected] and will be processed within 30 days of receipt.
Notice: This Privacy Policy applies to all users of the don55 Platform, including registered Pakistani players, prospective users, and visitors to the don55 website. By using don55, you acknowledge that you have read and understood this Policy. This Policy should be read alongside the Terms & Conditions and Responsible Gaming Policy.
1.1 This Privacy Policy ("Policy") sets out the manner in which don55 ("don55", "we", "us", "our") collects, processes, stores, shares, and protects the personal data of individuals ("you", "your", "Player", "User") who interact with the don55 online gaming platform accessible at don55.bio.
1.2 don55 is Pakistan's premier online casino and sports betting platform, serving players across Karachi, Lahore, Islamabad, Faisalabad, Multan, and every major city in Pakistan. Given the nature of the don55 service — which involves real-money transactions processed through JazzCash, EasyPaisa, and major Pakistani banks — we are required to collect and process certain categories of personal data to operate legally and responsibly.
1.3 This Policy applies to:
1.4 This Policy does not apply to third-party websites or services linked from the don55 Platform. don55 is not responsible for the privacy practices of any external party.
2.1 For the purposes of this Privacy Policy, don55 — operating the platform at don55.bio — acts as the Data Controller in respect of all personal data collected from users of the don55 Platform.
2.2 As Data Controller, don55 determines the purposes and means of processing personal data collected through the Platform. don55 is responsible for ensuring that all such processing is conducted lawfully, fairly, and in a manner consistent with this Policy.
2.3 All data protection and privacy-related queries, subject access requests, and complaints should be directed to the don55 Data Protection contact:
Email: [email protected]
Subject Line: Privacy / Data Request — [Your Registered Mobile Number]
3.1 don55 collects the following categories of personal data from players and users of the Platform:
| Category | Specific Data Points | When Collected |
|---|---|---|
| Identity Data | Full legal name, CNIC number, date of birth, gender, CNIC scan (front and back) | At registration and KYC verification |
| Contact Data | Pakistani mobile number, email address, city of residence | At registration |
| Financial Data | JazzCash account number, EasyPaisa number, bank account details (HBL, UBL, Meezan Bank, etc.), transaction history, deposit and withdrawal records | When using payment features |
| Gaming Activity | Game sessions, bets placed, outcomes, balance history, bonus usage, sports bets, PSL cricket wagers | Continuously during Platform use |
| Technical Data | IP address, device type, operating system, browser type, session duration, pages visited, referral source | Automatically on Platform access |
| Communications Data | Support chat transcripts, emails, SMS correspondence, complaint records | When contacting support |
| Responsible Gaming Data | Deposit limits set, loss limits, self-exclusion records, session time alerts, responsible gaming self-assessment responses | When using responsible gaming tools |
3.2 don55 does not collect sensitive personal data (such as biometric data, health data, or religious/political beliefs) beyond what is strictly required for identity verification purposes under applicable KYC regulations.
4.1 don55 processes personal data on the following legal bases:
5.1 don55 uses the personal data collected from Pakistani players for the following purposes:
6.1 don55 uses cookies and similar tracking technologies to operate and improve the Platform. Cookies are small data files stored on your device when you access the don55 website. The following categories of cookies are used:
6.2 You may manage your cookie preferences through your browser settings. Please note that disabling strictly necessary or security cookies will affect Platform functionality and your ability to access your don55 account.
7.1 No Sale of Data. don55 does not sell, rent, trade, or otherwise commercially transfer your personal data to any third party for their own marketing or commercial purposes. This is an absolute commitment, not subject to exceptions.
7.2 Authorised Processors. don55 shares personal data with third parties solely where required to provide Platform services, in the following limited circumstances:
7.3 All third-party data processors engaged by don55 are subject to contractual obligations requiring them to process data securely, lawfully, and in accordance with the purposes specified in this Policy.
8.1 don55 implements comprehensive technical and organisational security measures to protect your personal data from unauthorised access, disclosure, alteration, or destruction. These measures include:
8.2 Data Breach Response. In the event of a personal data breach that poses a risk to the rights and freedoms of affected players, don55 will take immediate steps to contain and investigate the breach. Affected Players will be notified without undue delay where the breach is likely to result in a high risk to their personal data security, and notification will include the nature of the breach, categories of data affected, likely consequences, and measures taken or proposed.
8.3 While don55 employs industry-standard security measures, no online system can guarantee absolute security. You can assist in protecting your account by using a strong, unique password for your don55 login and by never sharing your login credentials with any third party.
9.1 don55 retains personal data for the periods set out below, after which data is securely deleted or anonymised:
9.2 Where retention beyond the periods specified above is required by applicable law, regulation, or ongoing legal proceedings, don55 will retain the relevant data for the duration of that requirement before deletion.
10.1 As a don55 player, you have the following rights in respect of your personal data held by don55. These rights are subject to applicable legal exceptions and may be exercised by contacting us at the details provided in Section 15.
You have the right to request a copy of all personal data held by don55 in relation to your account. Subject access requests will be responded to within 30 calendar days. don55 will provide data in a commonly used electronic format at no charge for standard requests.
You may request correction of any inaccurate or incomplete personal data held about you by don55. Where data has been shared with third-party processors, don55 will notify them of the correction where feasible.
You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, where you have withdrawn consent, or where you object to processing. Erasure requests will be assessed against our legal retention obligations — data required by AML, KYC, or gaming regulations cannot be erased until the mandatory retention period has elapsed.
You have the right to object to processing of your personal data based on don55's legitimate interests, including profiling for marketing purposes. Upon receipt of a valid objection, don55 will cease processing unless we can demonstrate compelling legitimate grounds that override your interests.
Where processing is based on consent or contractual necessity and is carried out by automated means, you have the right to receive your personal data in a structured, commonly used, machine-readable format, and to transmit that data to another controller where technically feasible.
You may request restriction of processing in circumstances where the accuracy of data is contested, processing is unlawful, or the data is no longer needed but retention is required for legal claims. During the restriction period, don55 will store but not actively process the restricted data.
Where processing is based on your consent, you may withdraw that consent at any time without affecting the lawfulness of processing carried out prior to withdrawal. Withdrawing consent for marketing communications can be done by contacting don55 support or by using the unsubscribe mechanism in marketing messages.
11.1 don55 may send you promotional communications regarding casino bonuses, free spins, reload offers, PSL cricket betting promotions, new game launches, and VIP programme updates via SMS to your registered Pakistani mobile number or to your registered email address.
11.2 Marketing communications are sent only to players who have provided explicit consent to receive them. You may indicate your marketing preferences at registration or update them at any time through your account settings or by contacting don55 support.
11.3 Opting out of marketing communications will not affect your ability to receive transactional communications — including deposit confirmations, withdrawal notifications, account security alerts, and support responses — which are essential operational communications and are sent regardless of marketing preferences.
11.4 don55 does not engage in unsolicited bulk marketing and will not share your contact details with third parties for their own marketing purposes.
12.1 The don55 Platform is strictly restricted to individuals aged 21 years and above. don55 does not knowingly collect personal data from any individual under the age of 21.
12.2 Age verification through CNIC is a mandatory step of the don55 registration process. Any account where the registered user is subsequently found to be under 21 years of age will be immediately and permanently closed, all balances will be forfeited, and the user's data will be retained only as required for fraud prevention and regulatory reporting purposes.
12.3 If you have reason to believe that a person under the age of 21 has registered an account or otherwise provided personal data to don55, please notify us immediately at [email protected] so that appropriate action can be taken.
21+ Mandatory: don55's minimum age requirement is strictly enforced. Gambling is only for adults aged 21 and above. Visit our Responsible Gaming page for more information on age verification and player protection measures.
13.1 As an internationally operated platform serving Pakistani players, don55 may transfer personal data to servers and processors located outside Pakistan where necessary to deliver Platform services — for example, to game software providers or KYC verification services with infrastructure in other countries.
13.2 Where personal data is transferred outside Pakistan, don55 ensures that appropriate safeguards are in place to protect the data to the same standard as required under this Policy. These safeguards include contractual data protection clauses binding the receiving party to standards equivalent to those applied by don55.
13.3 don55 does not transfer personal data to jurisdictions that do not provide adequate protections for personal data without ensuring that contractual or other safeguards are in place to protect your data to the required standard.
14.1 don55 reserves the right to amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable legal requirements, or Platform features. The current version of this Policy — identified by the version number and effective date at the top of this document — will always be accessible at don55.bio/privacy-policy.
14.2 Material amendments — being changes that substantively affect how your personal data is processed or your rights in respect of that data — will be communicated to registered Players via SMS or email to the contact details held on your don55 account at least 14 days before the changes take effect.
14.3 Your continued use of the don55 Platform following the effective date of an amended Privacy Policy constitutes your acceptance of the revised terms. If you do not agree with material changes, you have the right to request account closure and deletion of your data to the extent permitted by our retention obligations.
15.1 For all privacy-related queries, subject access requests, data correction requests, consent withdrawals, or complaints regarding don55's data processing practices, please contact the don55 Data Protection contact as follows:
Email: [email protected]
Subject Line: Privacy Policy Query / Data Request
Response Time: Within 30 calendar days of receipt
Support Hours: 24 hours per day, 7 days per week
15.2 When submitting a subject access request or data deletion request, please include your full name as registered on your don55 account and your registered Pakistani mobile number to enable us to locate and verify your account records.
15.3 If you are dissatisfied with don55's response to a privacy complaint, you have the right to escalate your complaint to the applicable data protection regulatory authority. don55 will provide details of the relevant supervisory authority upon request.
This Privacy Policy was last reviewed and updated on 1 January 2026 (Version 3.2). For questions about any provision, please contact don55 support before or during your use of the Platform. Read the Terms & Conditions and Responsible Gaming policy to understand the full framework governing your don55 account.
Now you know exactly how don55 handles your data — with transparency, security, and respect. Over 1,000 games, live PSL cricket betting, JazzCash deposits from Rs 100, and fast PKR withdrawals are all available the moment you log in.